Bug with refunds

  • Resolved nemi5150

    (@nemi5150)


    3 years, 9 months ago

    When making a refund and the stripe gateway returns a code for insufficient funds, instead of recording the error, it records 2 refunds in the same amount. I checked with the stripe gateway and it only shows 1 pending refund, but the wordpress woocommerce orders page shows 2 refunds in the same amount at the exact same time.

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  • Hello,

    This may require taking a closer look. Can you please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Please include a link to this forum thread, so that we can keep track of what’s already been done

    Hi,

    I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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