Bug with pickup point and modal window

  • Hi,

    I’m using a plugin that change the Checkout flow. My checkout URL looks something like this: ?/checkout/#cfw-shipping-method

    When I open the modal window to select the pick up point, after hitting the button to confirm somehow the plugin remove what’s in the url after the #…
    and it causes issues.

    This only happens on mobile. I have asked the developper of the other plugin and here the answer:

    This is mysterious – somehow the hash (ie, /checkout/#cfw-shipping-method) is getting removed on mobile only.

    I can’t figure out where it’s coming from in their JS – nothing seems to directly modify the hash or address.

    I think it might be worth asking the Boxtal plugin devs about this.

    Can you please check?

    Thank you

    PS: I’m unable to share a testing URL, please check in your own environnement.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author boxtal

    (@boxtal)

    Hello,

    We’ve investigated this problem, but we don’t know how to solve it at this point.

    What kind of issues does it cause ?

    I recommend you contact us from your Boxtal account so we could investigate further, but I cannot guarantee a solution, especially since another plugin is involved and the problem is only on mobile.

    Best regards,

    Boxtal Team

    Thread Starter tbo460

    (@thibotus01)

    Hi,

    This brakes the experience of the checkout flow as the user is redirected to the first step (shipping/billing address). I believe becauses it misses the #cfw-shipping-method in the URL.

    I will contact you on boxtal.

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
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