Bug with Internet Explorer

  • Resolved jcottet

    (@jcottet)


    7 years, 4 months ago

    Woocommerce installed with Shaka PT theme.

    I have big problem when clients try to order with Internet Explorer.
    Apparently, my site works well with Safari, Chrome and Firefox but unable to go to the Basket on IE…
    Maybe have you fixed this bug ????
    Many thanks for your help. It’s very urgent.
    J.

    The page I need help with: [log in to see the link]

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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hi there!

    I’d recommend switching out the theme to a default theme such as Twenty Seventeen or Storefront, then testing it on Internet Explorer. If you don’t see the same issue, then you know it was down to the theme – in that case, you should contact the developer.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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