Bug with Google Calendar

  • Hello.
    I want to add an event to my Google Calendar, and when I press ‘Add to Button’, the content is garbled.

    But not all events are garbled.
    I don’t know the rules of garbled characters, but the fact that it is Japanese (multi-byte language) may be one of the causes.

    Could you please tell me how to deal with this problem?
    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Darian

    (@d0153)

    Hi @imanakame

    Thanks for reaching out.

    There could be a plugin/theme conflict on your end. Could you try running a conflict test? I suggest conducting these tests on a Staging Server.

    If that doesn’t help, could you provide the version of the following and the URL of your events page that has the issue? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter imanakame

    (@imanakame)

    Hi @d0153

    thanks for your support!

    I tried the following conditions, but the situation did not change.
    – Changed the theme to twenty one.
    – All plugins are now deactive except for event calender.

    Also, I am using Japanese events.

    If it is not garbled, the following URL characters are passed to the URL parameter.
    details=test%E3%83%86%E3%82%B9%E3%83%88

    If there are garbled characters, the following URL characters are passed to the URL parameter.
    details=c%25E3%2582%25B9%25E3%2583%2588%25E3%2583%2586

    thank you.

    PHP: 8.0
    WordPress: 6.1.1(latest)
    The Events Calendar: 6.0.8(latest)
    Theme: cera

    • This reply was modified 2 years, 1 month ago by imanakame.
    Plugin Support Darian

    (@d0153)

    Hi @imanakame

    Thanks for your response.

    I tried replicating the issue on my test site, but it’s working as expected.

    Could I ask for the direct URL of your event? I’d like to check it further on my end.

    Thread Starter imanakame

    (@imanakame)

    Hi @d0153

    Thanks for your support.

    I created my test site.

    Could you please check it.

    https://johta.conohawing.com/event/event/test0218

    thank you.

    Plugin Support Darian

    (@d0153)

    Hi @imanakame

    Thanks for your response. Upon testing it further, I was able to finally replicate the issue.

    Let me share this with the team and I’ll get back to you once I have new information.

    Thread Starter imanakame

    (@imanakame)

    Hi @d0153

    Thank you very much.
    I look forward to hearing from you.

    Plugin Support Darian

    (@d0153)

    Hi @imanakame

    Thank you for patiently waiting.

    I wanted to give you an update on this issue. At this time, we have been able to reproduce the problem and have identified a potential fix. Our engineers are working on the solution, though there are some complexities, and it will take some time to craft and validate before release.

    I have added your case to our internal ticket. While we don’t have an ETA, you’ll get notified once there is an update and fix.

    Regards,
    Darian
    —–
    Internal Bug Ticket Reference: BTRIA-1666

    Thread Starter imanakame

    (@imanakame)

    Hi @d0153

    thank you!

    Correction, we are waiting for it.

    Plugin Support Darian

    (@d0153)

    Hi @imanakame

    Rest assured that this is already on our radar, and you’ll get notified through this thread once the fix is out.

    Let me know if you have other questions or concerns.

Viewing 9 replies - 1 through 9 (of 9 total)
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