Bug when deleting the plugin

  • Resolved DeepBlue

    (@deepblue5)


    1 year, 9 months ago

    Hi

    For some reason we had to switch to a new project and therefore delete Dokan plugin

    In Dokan General settings there’s an option “Delete all dokan data when deleting the plugin” > we checked it

    then we deleted the plugin, and the bug happened :

    our admin account was unable to access wordpress dashboard anymore

    we checked the database and realized in the user meta table our admin account wp_capabilities value has been turned into simple “customer”

    we had to load a backup database to regain access to admin dashboard

    Looks like your “Data Clear when deleting” Dokan plugin is buggy

    We reproduced the issue on another test site with no other plugin than woocommerce

    Please fix the bug

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi @deepblue5,

    Thank you for keeping this to our attention. We will reach out to our Developer team regarding the issue and hope to be fixed the issue within the next release soon.

    All the best,

    Plugin Support sazdhossain

    (@sazdhossain)

    Hi?@deepblue5

    Due to inactivity, we are marking this topic as resolved. For any further issues or queries, feel free to create another.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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