bug: strange agregate rating instead of normal one

One more detail: I noticed that any comment and my reply count as a “vote” – meaning 3 questions + 3 my replies = snippets shows 6 votes…
Jan

And one more theory: I have no the option Show review comments switched off and when I start a new post, the code defines “normal” review, not agregated… so perhaps the bug was in it – since I had switched it on, the code was turned to agregate type.. but I cannot figure out how to change it… Please help… Jan

It depends if the setting to influence the rating by the comments is on. It could also be old indexed data. It’s not something to be worried about. Try a new post with your single review to test. ??

Hardeep, thank you so much, but I still need help…

I switched the comments ration off… But the setting still stays and there is no way how to fix it… So I will really have to delete the plugin, because it is a very serious problem for me…

My summary:
– if you create the post with “comment influence” on, there is no way how to change the agregate type of code to normal rating (see the code bellow, it is an issue of old google indexing)
– even if I delete the rating, it is still there when I try to make it work again, so I was not able to find a way how to fix it
– and yes, when I start a new post (and the comments are switched off) than it is allrigh, but it does not help

Please help…
jan

example: https://www.fotoguru.cz/canon-powershot-g7-x-mark-ii-recenze/
code: <div class=”review-wu-grade”>
<div class=”cwp-review-chart”>
<meta itemprop=”datePublished” datetime=”2016-04-30″>
<div itemprop=”aggregateRating” itemscope itemtype=”https://schema.org/AggregateRating&#8221; class=”cwp-review-percentage” data-percent=”80″><span itemprop=”ratingValue” class=”cwp-review-rating”>8</span><meta itemprop=”bestRating” content = “10”/>
<meta itemprop=”ratingCount” content=”15″> </div>

Could you email us at [email protected] with the link to this thread so we could investigate?