Bug – Simple Local Avatars URL Rewriting Issue

Hello Support Team,

I am writing to report what appears to be a critical bug that requires immediate attention. I am a regular user of the WP Offload Media Plugin, and I have encountered a significant issue related to URL rewriting for avatar images when using the “Simple Local Avatars” plugin in conjunction with WP Offload Media.

The problem at hand is not a minor inconvenience but a fundamental flaw in the functionality of these two plugins working together. To provide you with a quick overview:

When avatar images are uploaded using “Simple Local Avatars,” they initially have a server URL format, such as:

Local URL: https://www.site.com/wp-content/uploads/2023/09/abc.jpg

However, after using the “Offload Remaining Now” option in the WP Offload Media settings (with “Remove Local Media” turned on), the URL of these avatar images changes to:

Offloaded URL: https://cdn.site.com/wp-content/uploads/2023/09/abc.jpg

The critical issue arises here – the local URLs of these offloaded avatar images are not being rewritten to point to the Amazon Cloudfront URL when the site is loaded. This inconsistency severely impacts the performance as user Avatar images are not being loaded of our website, making it imperative that this bug is addressed promptly.

I have already consulted with the WP Offload Media support team, and they have advised that the problem likely stems from “Simple Local Avatars” not utilizing the required WordPress hooks essential for URL rewriting. They recommended reaching out to your support team to investigate and find a resolution. You can further read the support ticket for that plugin at the following link.

For your convenience, here are direct links to the WP Offload Media documentation that pertain to this issue:

• Compatibility with Other Plugins
• Local to Provider Hooks
• Filtering URLs in Custom Content

I cannot emphasize enough how critical it is for this bug to be resolved swiftly. Your prompt attention and assistance in addressing this matter would be greatly appreciated.

If you require any additional information or have questions, please do not hesitate to reach out to me. I thank you in advance for your prompt action.