• Resolved luuuciano

    (@luuuciano)


    Hi there!
    We have 3 categories:
    Revistas-es
    Revistas-en
    Revistas-pt

    When we try to select categories in coupons it just shows up one, Revistas-en… and there is no way to select the other ones…

    I have tried using Revistas es, Revistas en, Revistas pt (without that space in names)… and the sames happens, it shows only Revistas en…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @luuuciano,

    I’m not able to replicate this behaviour. As you can see from my screenshot, I’m able to select all 3 categories and I’m able to access more if I choose to do so:

    Full Size: https://d.pr/i/byzxZn

    As such, I suspect that you’re dealing with either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here.

    Cheers

    Thread Starter luuuciano

    (@luuuciano)

    Oh!
    Thanks a lot for your testings and explanations, I have disabled a few plugins and lastly found that worked ok when polylang was disabled! (or maybe the problem was polylang for woocommerce)
    I have reported this issue to them, hope will solve it…

    Thanks a lot!

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @luuuciano,

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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