BUG – Select with pipes | can’t send mails properly

Hello, a bug has been identified when using a dropdown list to select the right email excipient to choose.

Case scenario:
In the contact form, we would like a dropdown list allowing to choose the person to contact but without showing their actual email addresses.

How to do
As detailed in the official documentation, this can be achieved with a mandatory [select*] and some pipes.

Link to this specific topic in the documentation: https://contactform7.com/selectable-recipient-with-pipes/

Here is an example:
[select* recipient “General|[email protected]”
“President|[email protected]”
“Support|[email protected]”]

This example displays correctly the dropdown list and when you submit the form, you do see the notification “email sent”.

In the “To” field, you then put [recipient] and you’re all set.

Problems
– If you choose the first item of the list (General in the example), it will work (here send to [email protected])
– But if you choose any other item of the list (not the first one), the email will not be sent even if the notification says otherwise. So basically, with the example, you can never use the President or Support option, because these people will never receive your message.
– When using another plugin like Flamingo to store messages online, you do see all the messages with the right email address in the “To” field, just as if they had been sent correctly.

So after this analysis, it seems the email sending function has an issue.

• This topic was modified 1 year, 3 months ago by powsey.