Bug Report: Upload Conflict

  • Resolved jamroller

    (@jamroller)


    4 years ago

    Message from support tech at Thrive Themes who was investigating why I was unable to upload a new image when using their Quiz Builder plugin. When clicking Select Files in the Upload section of the Media Libary (accessed via the plugin), nothing happens.

    “I was able to replicate your concern. I tested if it possibly caused by a plugin a conflict and found out that the plugin The Events Calendar causes the issue. I’m not sure it could affect the upload function on other plugins but it would be best to reach out to their developer and let them know of this error it is causing.”

    Testing their report, I deactivated TEC and was able to upload via their QB plugin as normal. Reactivated TEC and I am no longer able to upload. Seems to confirm their findings.

    Now you know…

    • This topic was modified 4 years ago by jamroller.
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  • Hi @jamroller

    Thanks for reaching out and notifying us about this.

    Do you know if this issue started after an update to our plugin or any other plugins on your site?

    Also, we’ve had a few plugin updates since you notified us of this bug. Do you still have this particular issue when our plugin is activated?

    Best regards,

    Marho

    Thread Starter jamroller

    (@jamroller)

    hi,

    I just tested…the problem remains. I am fully up-to-date on all plugins.

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