• Resolved nmschaller

    (@nmschaller)


    Hi Jetpack developers,

    I have found a bug in the newsletter signup – category selection:
    When someone subscribes and the pop-up openes to ask if they would like to receive all content or a specific blog category, set up categories are not all picked up.

    The issue: the French cedille “?” in the blog category title (not the url).

    Please fix this soon. Thank you.

    For the moment, I have created a workaround by writing the Page title wrong.

    Kind regards,

    Nicole

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Igor Zinovyev (a11n)

    (@zinigor)

    Hello @nmschaller !

    Thank you for reporting the problem! Could you please tell us more about what you are doing, and where you are expecting to see a different result?

    We have visited your site and tried subscribing to different categories, it looks like it’s working fine now. We can see that the page title is correctly displayed as “KE Blog (Fran?ais)”, as well as the category in the newsletter subscription dialog.

    As for the page URL – WordPress doesn’t allow non-ASCII symbols in page slugs, so it would have to be “/category/blog-francais/”.

    If I have missed the problem, please let me know, I’m happy to take another look and show it to the developers again.

    Thanks!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @nmschaller,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter nmschaller

    (@nmschaller)

    Hello @zinigor, hello @erania-pinnera,

    It works now after a workaround: change the French title to exclude the cedille, add the category to the Jetpack newsletter options, then change the title back to include the cedille.

    Please consider the issue resolved for the moment.

    Kind regards,

    Nicole

    Plugin Support Paulina H. (a11n)

    (@pehaa)

    Thank you for confirming @nmschaller!

Viewing 4 replies - 1 through 4 (of 4 total)
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