Bug Report: Fees are converted wrong

  • Resolved hoy

    (@whereskarlo)


    1 year, 12 months ago

    Hello, this plugin has a bug with the front end display and conversion of fees. The total cost, shipping cost and product cost all match. However, the fees are converted twice. Example:
    Book $50
    Shipping $10
    Fee $5
    Total: $65

    If we assume an exchange rate of 2, the following is the result:
    Book €100
    Shipping €20
    Fee €20 <— display issue? Incorrect amount
    Total €130 <— correct amount

    Do you have any suggestions or fixes for this?

    • This topic was modified 1 year, 12 months ago by hoy.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @whereskarlo,

    Thank you for contacting us regarding the issue with the fees in our plugin. We apologize for any inconvenience this may have caused.

    We would like to know more about the issue so we can investigate it further. Could you please provide us with more details on how you have added the fees to your orders? Are you using any third-party plugins or custom code to add the fees?

    Kind regards,
    Moshtafizur

    Thread Starter hoy

    (@whereskarlo)

    Hello, this happens with the plugin ‘bolder fees for woocommerce’. I can try it on another site to see if the problem is reproducible, I haven’t gotten a chance to do that yet.

    Thread Starter hoy

    (@whereskarlo)

    I have done further testing, and fees are converted correctly. I am marking this as resolved.

    Hi @whereskarlo,

    I am glad to know the issue has been resolved.

    Please let us know if you have any other questions.

    Kind regards,
    Moshtafizur

Viewing 4 replies - 1 through 4 (of 4 total)
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