Bug Report: Critical Error

  • Resolved muddart

    (@muddart)


    2 years, 6 months ago

    I got a critical error. I’m not sure if it’s the one that was recently fixed or not. The error occurred yesterday (9/11/22 – it was showing the white screen), and when I got in, the Events Calendar had already been updated to 6.0.0.1. I reactivated it and the other plugins, and the site seems to be working, but thought I’d report the info in case this is not the same issue that was recently fixed. It’s strange to me that the version is 5.16.4 because the client has auto-updates turned on, and the error occurred on 3 days after the most recent update happened.

    WordPress version 6.0.2
    Active theme: Divi (version 4.17.4)
    Current plugin: The Events Calendar (version 5.16.4)
    PHP version 7.4.15

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 34 of the file /home/dh_ybhxbc/sweetartemporium.com/wp-content/plugins/the-events-calendar/the-events-calendar.php. Error message: require_once(): Failed opening required ‘/home/dh_ybhxbc/sweetartemporium.com/wp-content/plugins/the-events-calendar/src/functions/php-min-version.php’ (include_path=’.:’)`

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  • Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @muddart

    Thanks so much for reaching out! Do you see this error with the most recent version of The Events Calendar, no other plugins activated, and a default WordPress theme?

    Let me know how that goes!

    Thanks,
    Jaime

    @muddart

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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