bug pluggin

  • Resolved beithazohar

    (@beithazohar)


    1 year, 6 months ago

    Hey Folks, I use your pro pluggin, i got a “The response is not a valid JSON response.” Error message on all my website and the pro form support in the pluggin don’t work…..Thank’s i sent an email and no response yet.. is this pluggin still alive?

    Thank’s

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author embedplus

    (@embedplus)

    Hi,

    The plugin is certainly still alive. Do you still have an active priority support subscription? Please check.

    Regarding your issue. We recommend deactivating plugins and seeing whether the issue goes away as it could be a problematic plugin. No one else has notified us of a similar issue.

    Thread Starter beithazohar

    (@beithazohar)

    My license key is valid and we got this error message for support contact in dashboard

    https://www.dropbox.com/t/yubB6nPycxS4zwjH

    Server Error in ‘/’ Application.

    Runtime Error

    Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

    Plugin Author embedplus

    (@embedplus)

    See pro support email.

Viewing 3 replies - 1 through 3 (of 3 total)
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