bug order

  • Resolved agusgonzalezs

    (@agusgonzalezs)


    1 year, 3 months ago

    Hello, we have a problem with the plugin. When we update the price of one or more options it is updated appropriately on the product page. But the users who make the order from the order history of their account with the “Reorder” button do not get the price updated, but the price with which they made the order the first time appears. It is a plugin bug because in simple Woocommerce products this value is updated correctly. Could you help me?

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  • Plugin Author EDGARROJAS

    (@edgarrojas)

    The plugin uses the previous configuration when the users order again, unfortunatelly it is not possible to use the new configuration when they order again since there are too many variables to consider like for example what happen if you add a new required field that the previous version didn’t have.

    What can be done though is to check if the options configuration has changed and if so don’t add the product to the cart and instead request them to purchase it again by filling the options again.

    Regards!

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