• Resolved joedeville

    (@joedeville)


    It seems there’s a bug, at least in our version of the site. Any suggestions?

    Specifically, when adding to an existing comment on a paragraph the site does not show the comment that has just been made, but rather repeats the existing comment in the right hand pane. This can be fixed by refreshing the page, which correctly shows the new comment underneath the previous comment. However, this is confusing for contributors.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Christian Wach

    (@needle)

    @joedeville wrote:

    when adding to an existing comment on a paragraph the site does not show the comment that has just been made, but rather repeats the existing comment in the right hand pane

    I’ve just left a reply to one of your comments and it appeared just fine ??

    Perhaps you can elaborate to help me diagnose this better:

    Are there any specific procedures that lead to what you see?
    Is it only an issue for logged-in users? (I wasn’t when I commented)
    Do you see any Javascript errors? (I didn’t)

    Cheers, Christian

    Thread Starter joedeville

    (@joedeville)

    Thanks for looking at this so speedily Christian!

    Actually, I realised the description was not quite correct. The original error I was experiencing was not when *replying*, but adding an *additional* comment to the paragraph. This error seems to still be happening. It happens when both logged in and not logged in.

    (When testing a reply, initially I actually got an ‘Ajax’ error. Although I can’t replicate that (so I can’t repeat exactly what the error was) and now it seems to be working fine. I include this just in case it gives a clue as to what is happening).

    Plugin Author Christian Wach

    (@needle)

    Do you have any caching plugins installed? Or perhaps Memcache, Varnish or similar on the server? If so, then you might be running into the same issue as this one which (helpfully) has code to fix the issue.

    Cheers, Christian

    Thread Starter joedeville

    (@joedeville)

    Thank you! I’ll give it a go.

Viewing 4 replies - 1 through 4 (of 4 total)
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