BUG Mobile Menu Icons Broken

  • Resolved mmk175

    (@mmk175)


    1 year, 2 months ago

    Viewing the homepage on mobile, the icons at the bottom of the phone for “my account/login”, search and cart all appear to be broken. I just see a box with an x in it.

    However if I view product or the pages for my account or search the icons come back.

    My phones are Sony, 5 IV and another previous model. They were all working ok earlier today.

    • This topic was modified 1 year, 2 months ago by mmk175.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @mmk175

    I tried to reproduce the issue you’re experiencing by using various phones on my end, but I didn’t encounter the same problem. The handheld footer bar seems to be functioning perfectly from my side.

    However, if you’re still experiencing the issue, it could be because of a temporary glitch or a caching problem. Here’s what you can do:

    1. Clear your browser’s cache and cookies on your phones, then restart the browser and check if the issue persists.
    2. Try to access your site with a different browser on your mobile devices to check if it’s a browser-specific issue.

    If none of these steps work, please get back to us with more information, such as any recent changes you made to your site or specific plugins you installed, so that we can help you better.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter mmk175

    (@mmk175)

    Just checked. All seems to be working on now.

    Hi @mmk175

    I am happy to hear this has been resolved. Feel free to create a new topic if you need further help with Storefront.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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