BUG – Meeting Reminder Email Schedule

  • Resolved ovidiudruta

    (@ovidiudruta)


    3 years, 12 months ago

    Hello,

    Meeting Reminder Email Schedule 24 hours before meeting or 3 hours before meeting sends email to admin email. If using Amazon SES or other SMTP that require verification for ‘sent from’ the emails will not arrive because because only business emails can be verified from owned domains not free emails. Admin email is a @gmail email(my customer)

    Can you add a field in settings to be able to customize sent from transactional emails?

    I use Offload SES Lite plugin to send transactional emails using Amazon Simple Email Service(SES) – error log:

    We’ve noticed that emails are being sent from the following unverified email addresses:

    ******@gmail.com
    Please verify these email addresses with Amazon, or use an email address that has already been verified.

    Can you solve this?

    • This topic was modified 3 years, 12 months ago by ovidiudruta.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor digamberpradhan

    (@digamberpradhan)

    Hi @ovidiudruta ,

    Firstly this is for premium plugin(s) – please use the premium plugin support form for this.

    Secondly, and may be more importantly – the emails are being sent the normal way via the plugin – it appears you need to configure e-mail sending properly on your sever – we would suggest you look at that first.

    Thread Starter ovidiudruta

    (@ovidiudruta)

    Hi @digamberpradhan ,

    Emails are not sent via plugin, they are sent using defined smtp settings on wp admin or by default using default php mail function.

    The problem is that the plugin uses by default admin email in FROM field but it will be more clever to be able to customize this with any email address allowing better interaction with other plugins.

    I want send email to customers not from admin email which can be a free email but from a business email address.

    Plugin Author Deepen

    (@j_3rk)

    Hi @ovidiudruta

    Yes, currently emails are sent via WordPress admin email which can be changed from wp-admin > Settings > Administrator Email address. For temporary measure you can change that email address.

    We’ll add a filter hook to change it in the next update.

    Since, this issue is with WooCommmerce integration plugin please create a new topic in https://www.codemanas.com/forums/forum/zoom-integration-for-woocommerce-booking/ for this issue. As this support ticket is related to free version only.

    I’ll be marking this ticket solved here.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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