Bug? Labelling in [customer-form]

  • Resolved vancouverrx7

    (@vancouverrx7)


    6 years, 7 months ago

    I apologize if I am incorrect but this is my observation. Please help.

    1.) I am using the [customer-form] short code to display all the orders associated with one customer. What I get is a table list of all the orders for the customer… but the titles of each category isn’t using the fields I entered in Options>Labelling. I know that it the labeling works if I tried the [tracking-form] short code, so I believe this to be a bug.

    2.) At the bottom of the page where I used the [customer-form] short code, it continues to show a field where you can enter the customer number. If the user has logged in, why is it still asking for a customer number? Is there a way to get rid of the “track your order” part and just show the table?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rustaurius

    (@rustaurius)

    Hi Vancouver,

    1. We’ll take a look at this, but from your description it sounds like a bug. If we’re able to replicate it, we’ll have it fixed in the next update.

    2. Most users have the form displayed and don’t have users log into their site to view their orders. If you post a link to your page, we can give you the CSS needed to hide the form.

    Thread Starter vancouverrx7

    (@vancouverrx7)

    The link to my page is
    https://www.iccconsultingllc.com

    I’ve created a special user account. I’ve also created some fake orders linked to this account.

    Please use

    username:testdemo
    password:testdemo

    Plugin Author Rustaurius

    (@rustaurius)

    Hi Vancouver,

    You can add the following to the “Custom CSS” box on the settings page to hide the form:

    #post-307 div#ewd-otp-tracking-form-div {
    display: none;
}
    Thread Starter vancouverrx7

    (@vancouverrx7)

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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