Bug: It does not send registration email

  • Resolved taadike

    (@taadike)


    4 years, 3 months ago

    It does not send the email to the new user even though I have not disabled the “email sent to the user that contains login details” on the extension settings.

    Admin notification email comes just fine straight away.

    Please fix.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hello @taadike
    Are you running the latest version of the plugin ?
    We fixed a bug where the emails would not be sent when the user registers via the [edd_register] short-code form.

    Regards

    Thread Starter taadike

    (@taadike)

    Yes, I’m using the latest version.
    Ok I think I got it to work now, just discovered the email from spam folder.

    Just a couple more questions. Sometimes it also sent “Verify your account” email to the newly created user. But I’m not getting that email anymore. Can you tell when that verification email is sent and when it is not?
    The email content was saying “Your account needs to be verified before you can access your purchase history. Click here to verify your account.”

    Why am I not getting that verification email anymore and how can I turn it on?

    Plugin Support Mihai Joldis

    (@misulicus)

    Hi @taadike

    This only runs when a user account already exists and a guest purchase is made with the account’s email address.The code will update the customer record and set the new user ID which essentially means this process will never run again for the same user account.

Viewing 3 replies - 1 through 3 (of 3 total)
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