Bug in v2.0.1

  • Resolved Amanda

    (@amandalang)


    3 years, 7 months ago

    Hi,
    Since the last update (v2.0.1), some FAQs are shown open instead of closed. That should not happen.
    Furthermore: the plugin was still not activated automatically after the update.
    What is the solution?
    Kind regards,
    A.Lang

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi Amanda,

    Is this happening in any specific circumstances? Can you link directly to a page on your site that is experiencing the issue?

    If you have only one FAQ being displayed, it will be open by default.

    Thread Starter Amanda

    (@amandalang)

    Hi Jay,
    The FAQs that are open are indeed the only ones in their category. This phenomenon is new and always happens now. Where can I change the default setting?
    Kind regards,
    Amanda

    Plugin Support jaysupport

    (@jaysupport)

    If you have only one FAQ being output by a shortcode, it will be open by default (as there is no need for the toggle functionality if there is only one FAQ on the page). If you are using multiple shortcodes on the same page, that is not necessary. You can, for example, include multiple categories with just one shortcode, like so:

    [ultimate-faqs include_category="category-one,category-two,category-three"]

    • This reply was modified 3 years, 7 months ago by jaysupport.
Viewing 3 replies - 1 through 3 (of 3 total)
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