bug in post carousel

Hi @axer31

I hope you are doing well.

I have also tried to reproduce the issue on my end using the Spectra theme, but couldn’t do it. See the screencast here: https://d.pr/v/9rMmWA

Can you please share the screen recording along with your page URL? So that we can investigate it properly.

Thank You

hi @zebaafiashama

right now we are on a testing server on the local host. soon we will be making the website live. we are doing testing for now and we came across this bug.

i am attaching the screen recording for your reference. please kindly check carefully. every time in the first post of the carousel the title is missing when im turning the transparent header on in spectra theme.

https://drive.google.com/file/d/1M7mTw1PfmG-bKp04JMbxVgNA3mRq0LhU/view?usp=drive_link

waiting for your response

Hi @axer31

Greetings.

We’ve been able to reproduce that on our end, and thanks for bringing this to our attention. Your query has been forwarded to the DEV team. We will let you know the update soon.

Thanks!

Hi @ashikurwp

Thanks for the response.

I will be waiting for an update on the same, as its very crucial step for our project. Please kindly try to make it as fast as possible.

Hi @axer31

Thanks for allowing us time.

We are delighted to let you know that our Development team has successfully resolved the bug from our end, specifically for you. To benefit from the fix, please download the DEV version of Essential Blocks from this link: https://d.pr/f/rDkDYR and install it on your website after that, please follow this: https://d.pr/GxR2uP and let us know how it goes.

Looking forward to hearing back from you.
Thank you.

Hi @ashikurwp

I have tried the plugin which you have shared. but the issue is still not fixed. please kindly check again. i have followed the video as well.

Please check again and update.

[ Please do not bump. ]

Hi @axer31

Sorry for the inconvenience.

Could you please remove the post carousel you added and try adding the post carousel again following this guide: https://d.pr/v/aiK1jQ? Then, check again. If you’re using any caching plugin, please clear the caches as well and let us know how it goes.

Thank you.

hi @ashikurwp

well that worked now but idk why it broke website. and its only working with the plugin you had shared the dev one. if i update the plugin the issue is still present. please kindly release an official update for this.

theres some issue in your plugin which you had shared me. it has some glitch. and it had messed our website, so i had to reinstall the spectra theme and plugin after deleting it. then website got fine. please kindly look into this. and please upload the fix in the official release

• This reply was modified 7 months, 3 weeks ago by MP Virk.

Hi @axer31,

Really sorry to hear that. Could you please share the issue you’re facing with the DEV version? If you’re facing issues with the styling, please follow this link: https://d.pr/GxR2uP and check again. If the issue still persists, please share your issue with a screen recording or screenshots. Don’t worry, if there is an issue we will surely fix that too.

Note: Our recent release does not include the fix for the theme conflict issue with Spectra. We will release a new version with the fix and will let you know the update afterwards. In the meantime, please utilize the DEV version.

Thanks!

hi @ashikurwp

im sorry i cant use the dev version. it had broke 2 elements of the website.

1. post grid block of spectra plugin
2. shape divider of the container of spectra plugin

i had to delete the spectra plugin and the theme and re-install them to get the fresh code to fix it. it was hectic position for me. please kindly check that from our end as i wont be able to share the screen recording for the same cuz i cant risk the website again.

please release the update and let me know by when we can expect the update

we have followed the video link as well which you had shared. but it didnt helped with anything. the plugin still broke the website.

Hi @axer31,

Sorry for the inconvenience.

We haven’t utilized the above blocks on our platform, which is why we’re unable to locate the issue on our end previously. However, I’m forwarding your query to the development team for further investigation. We will keep you updated on the progress.

Thank you

Hi @ashikurwp,

Sure, keep me posted!

Hi @axer31,

Please update Essential Blocks to its most recent version and check again for the issue with your Spectra block. If the updated version doesn’t cause any issues with your Spectra plugin’s post grid, you can utilize custom CSS to fix the post carousel issue with the transparent header of Spectra.

Please utilize the below CSS:
.eb-post-carousel-wrapper .ebpg-entry-header.swt-transparent-header {
position: relative !important;
}

You can simply add custom CSS by navigating to your WordPress?Dashboard -> Appearance -> Customize.
After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw

Looking forward to hearing back from you.
Thank you.