• simjost

    (@simjost)


    Hi,

    we are experiencing similar issues like the the authors in:

    But there are some differences.
    Unfortunately the issue wasn’t resolved with installing PHP GD.
    What solved it for us, was a downgrade of WordPress to 5.2.*

    The issue isn’t present on our local environments, but only on the staging and production server (ec2, docker, amazon). PDFs are offloaded fine, but not images. They stay in the uploads folder on the server.

    Switching between php versions 7.2 and 7.3 doesn’t help.
    No errors are written to the debug.log if we enable the debug flags. Other errors (theme warnings) are properly written.

    The support info from the plugin is as follows:

    
    Database Name: mydb
    Table Prefix: wp_
    WordPress: 5.3.2
    Web Server: Apache
    PHP: 7.3.16
    MySQL: 5.6.10
    ext/mysqli: yes
    PHP Memory Limit: 256M
    WP Memory Limit: 40M
    Memory Usage: 5 MB
    Blocked External HTTP Requests: None
    WP Locale: de_DE
    Organize offloads by month/year: Disabled
    WP_DEBUG: No
    WP_DEBUG_LOG: No
    WP_DEBUG_DISPLAY: No
    SCRIPT_DEBUG: No
    WP Max Upload Size: 2 MB
    PHP Time Limit: 30
    PHP Error Log: /var/www/html/web/app/debug.log
    WP Cron: Enabled
    fsockopen: Enabled
    allow_url_fopen: Enabled
    OpenSSL: OpenSSL 1.1.1d  10 Sep 2019
    cURL: 7.64.0
    Zlib Compression: Enabled
    PHP GD: bundled (2.1.0 compatible)
    Imagick: Disabled
    Basic Auth: Enabled
    Proxy: Disabled
    
    Media Files: 160 (paths 160)
    Offloaded Media Files: 117 (paths 117)
    Not Offloaded Media Files: 43 (paths 43)
    Note: Approximate values, paths *try* and discard duplicates.
    
    Number of Image Sizes: 17
    
    Names and Dimensions of Image Sizes: 
    thumbnail (150x150)
    medium (300x300)
    large (1024x1024)
    1536x1536 (1536x1536)
    2048x2048 (2048x2048)
    header_default (1920x750)
    header_mobile (767x354)
    image_text_header (380x200)
    post_thumb (790x593)
    post_header (1200x634)
    og_image (1200x630)
    logo (250x69)
    icon (32x32)
    partner (116x54)
    read_more_thumb (362x216)
    video_box_background (1200x675)
    
    AS3CF_PROVIDER: Not defined
    AS3CF_BUCKET: Not defined
    AS3CF_REGION: Not defined
    AS3CF_SETTINGS: Not defined
    
    Provider: Amazon Web Services
    Use Server Roles: Off
    Key File Path: N/A
    Access Keys Set: No
    Access Key ID Define: Not defined
    Secret Access Key Define: Not defined
    
    Copy Files to Bucket: On
    Enable Path: On
    Custom Path: app/uploads/
    Use Year/Month: Off
    Object Versioning: Off
    
    Rewrite Media URLs: Off
    Enable Custom Domain (CDN): Off
    Custom Domain (CDN): 
    Force HTTPS: Off
    
    Remove Files From Server: On
    
    Active Plugins:
    WP Offload Media Lite (v2.3.2) by Delicious Brains
    
    Must-use Plugins:
    Bedrock Autoloader (v1.0.0) by Roots
    Disallow Indexing (v1.0.0) by Roots
    Register Theme Directory (v1.0.0) by Roots
    
    Drop-ins:
    advanced-cache.php - advanced-cache.php
    

    PHP-Modules

    
    ore
    ctype
    curl
    date
    dom
    fileinfo
    filter
    ftp
    hash
    iconv
    json
    libxml
    mbstring
    mysqli
    mysqlnd
    openssl
    pcre
    PDO
    pdo_sqlite
    Phar
    posix
    readline
    Reflection
    session
    SimpleXML
    sodium
    SPL
    sqlite3
    standard
    tokenizer
    xml
    xmlreader
    xmlwriter
    zip
    
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