Bug? Extra fields empty on Edit/Update Product

  • Resolved wykananda

    (@wykananda)


    2 years, 3 months ago

    Hi there. Thanks for the great plugin. However, I’m seeing an issue where-by:

    1. We have 2 extra fields added to products. A text field and a TextArea.
    2. When I click on a product, the 2 extra fields show up fine and I fill them with text and then Add to Cart which takes me to the Cart Summary page
    3. If I click “edit” on this product in the Cart Summary page, it takes me back to the product, however, the 2 extra fields, while present, are now empty. They’re not remembering the text that was put into them.

    What would cause this? Shouldn’t they remember/re-populate with the text that was originally entered into them when going to the product Update page?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter wykananda

    (@wykananda)

    I forgot an important detail. We’re using the Name Your Price plugin . This adds an “edit” button to products that use “Name Your Price” in the cart. Pressing that takes you back to the product where you can edit the price. It’s when it goes back to this screen that the “extra” text fields appear again but are empty. They don’t repopulate with the text that was originally entered into them. Do you know a way we can get the text to populate back into these fields?

    Thanks

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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