Bug: Error when canceling bulk offload automatically

  • Resolved ianchamba

    (@ianchamba)


    2 months, 2 weeks ago

    I’m just here to report a bug that’s happening to me, sometimes when I get an error when offloading, it’s because of some error. In the frontend it appears that it is canceling the bulk offload, but it never cancels it.

    So what I have currently done is delete the option that is in the database where it defines when the bulk offload is canceled and I click on the cancel button again, then it works.

    This error happens when the code tries to cancel the bulk offload automatically. When you click the cancel button, everything is fine.

    Unfortunately I don’t have any more information to share, but this is the error I found here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Masoud Golchin

    (@masoudin)

    Hi @ianchamba

    Which version of the plugin are you using?

    In version 3.0.0, the cancel button sends a cancel signal to the backend. However, the process will only be fully canceled once the items currently being processed are completed. After that, the cancellation will take effect for the remaining items in the queue. As a result, it may take some time for the process to be completely canceled.

    I am running into the same issue, it failed when I try to bull offload then I clicked on Cancel, nothing got sent to S3… it is being over 24hrs and it is still trying to cancel it…

    I checked the console and this is what I got:

    {“success”:true,”data”:{“processed”:0,”total”:50,”status”:”cancelled”,”errors”:0}}

    But the plugin is still “Canceling the bulk offload process…”

    Thread Starter ianchamba

    (@ianchamba)

    I managed to solve it by deleting an option that is in the wp database table. I now forgot the name exactly, but just deleting it and clicking Cancel again fixed it, but it’s a bug that happens all the time with me.

    • This reply was modified 1 month, 1 week ago by ianchamba.

    @ianchamba I found some data in the wp_options table like

    advmo_bulk_offload_media_process_status
    advmo_bulk_offload_cancelled

    Both with value 1, I just changed them to 0 but still same issue lol

Viewing 4 replies - 1 through 4 (of 4 total)
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