Bug DIvi Torque

  • Resolved sachaleberre

    (@sachaleberre)


    6 months, 1 week ago

    Good morning,

    I have a bug with the plugin, impossible to activate it, here is the error

    Fatal error: Uncaught Error: Class ‘DiviTorqueLite\Deprecated’ not found in /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/plugin-loader.php:64 Stack trace: #0 /home/clients/mamatte/prod/mamatte_boulangerie/wp-includes/class-wp-hook.php(324): DiviTorqueLite\PluginLoader->activation() #1 /home/clients/mamatte/prod/mamatte_boulangerie/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/clients/mamatte/prod/mamatte_boulangerie/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/clients/mamatte/prod/mamatte_boulangerie/wp-admin/plugins.php(196): do_action() #4 {main} thrown in?/home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/plugin-loader.php?on line?64

    [18-May-2024 16:12:00 UTC] PHP Fatal error: Uncaught Error: Call to undefined method DTQ_News_Ticker::filter_meta_categories() in /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/includes/modules/divi-4/NewsTicker/NewsTicker.php:633
    Stack trace:
    #0 /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/includes/modules/divi-4/NewsTicker/NewsTicker.php(428): DTQ_News_Ticker::filter_include_categories()
    #1 /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/includes/modules/divi-4/NewsTicker/NewsTicker.php(476): DTQ_News_Ticker::get_news()
    #2 /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3433): DTQ_News_Ticker->render()
    #3 /home/clients/mamatte/prod/mamatte_boulangerie/wp-includes/shortcodes.php(433): ET_Builder_Element->_render()
    #4 [internal function]: do_shortcode_tag()
    #5 /home/clients/mamatte/prod/mamatte_boulangerie/wp-includes/shortcodes.php(273): preg_replace_callback()
    #6 /home/clients/ma in /home/clients/mamatte/prod/mamatte_boulangerie/wp-content/plugins/addons-for-divi/includes/modules/divi-4/NewsTicker/NewsTicker.php on line 633

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Plugin Author Fahim Reza

    (@badhonrocks)

    Hello everyone,

    I’m very happy to have solved all the issues. Thank you for your patience and for sharing your insights with me.

    Now, I can move on to other tasks. ??

    Best regards,

    Fahim Reza,
    PlugPress Co.

    bridgetownmalia

    (@bridgetownmalia)

    [update:] I was given a temporary solution from my theme developer to add this css to the site to temporarily fix this. 

    .dtq-carousel .slick-track .slick-slide .dtq-overlay{    background-color: transparent !important;}

    We are still experiencing this issue on our site. Image Carousel is displaying blue blocks instead of the images. We have the most recent WordPress and have updated to the most recent version of the plugin. Please advise.

    Thread Starter sachaleberre

    (@sachaleberre)

    Good morning,

    I’m sorry to come back to this problem, but since that day I have had blue images on the site.

    THANKS

    Plugin Author Fahim Reza

    (@badhonrocks)

    Hi @sachaleberre,

    I apologize for the inconvenience.

    We have already fixed the image issue with the carousel modules. Please let me know which module is causing the blue image issue. We have made some updates to fix this problem and want to ensure it is resolved for you.

    Best regards,

    Fahim Reza,
    PlugPress Co.

    Thread Starter sachaleberre

    (@sachaleberre)

    class=”ba_info_box ba_info_box_0 ba_et_pb_module”

    Thx

    Plugin Author Fahim Reza

    (@badhonrocks)

    Hello @sachaleberre

    So, you faced a problem with the infobox module. Can you explain more about how the blue image is shown specifically? Is your overlay turned off or on? Can you give me a screenshot of the module settings and how they are displayed?

    Thanks,

    Fahim Reza
    PlugPress Co.

    Thread Starter sachaleberre

    (@sachaleberre)

    I can’t update the new version because it’s a client site. But I had lots of blue images (overlay) on this page: https://www.mamatte.fr/

    Plugin Author Fahim Reza

    (@badhonrocks)

    Hi, @sachaleberre

    Our latest update resolved all blue image issues. I spoke with the 6 users, and they confirmed that the issue is fixed.

    If you still see blue images, it might be due to cache. I tested the info box module, which no longer shows blue images.

    Let me know if you need any more help.

    Thanks

Viewing 8 replies - 16 through 23 (of 23 total)
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