• Resolved smnbrt

    (@smnbrt)


    Hello Modula Team,

    I contact you because I just installed your gallery plugin on my WordPress and the galleries are not displaying well on the page

    as you can see for example in this photo :
    https://ibb.co/f2scN0z

    I checked the health tool and no conflict between plugins has been detected.

    Would you have any idea to resolve this issue ?

    Thank you very much for your help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Hello @smnbrt

    “But I still have this issue on mobile when I open the site from facebook URL. Would you have any idea why ?”
    Can you please tell us what the error is? because in this ticket you did not specify anything about this problem?
    Is something wrong with our plugin on the mobile mode? Can you send me the URL that doesn’t work on your phone so I can test?

    Warmly,
    Marian

    Thread Starter smnbrt

    (@smnbrt)

    Hello @visi19

    The problem is still about the galleries display.

    This is the screenshot : https://ibb.co/dfzyqVC

    It happens when I open the link from Facebook, on the Facebook browser.
    I tried to empty cache but nothing changed.

    Thank you for your help.

    Hello again @smnbrt

    You can take out the “loading page” for a few moments to see if the problem arises from there, we have this suspicion.
    Didn’t you have any problem when you applied the “health check” method on the website like that?

    Warmly,
    Marian

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    Closing this due to inactivity.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Bug displaying gallery’ is closed to new replies.