Bug : customer note completely messed up

  • Resolved spshni

    (@spshni)


    3 years, 6 months ago

    Hello,

    I am using last version of the plugin and there is a problem with customer note but I don’t know since which update.

    Here is the bug :

    I usually send order tracking with customer note, when buyer receive mail it usually looks like this : Click here

    But now, customer notes in email are completely messed up : no styling, line break and since it’s clickable, link is white and hard to see since it do not take styling in count, check here

    Here is my template for customer note email in the plugin, nothing changed and wrong : See here

    Hope you can fix this issue ASAP,

    Best Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hello Spshni,

    we have checked and fixed the error. Now you can try our new version by updating the plugin (version 1.0.9).

    Thank you for telling us.

    Best regard.

    • This reply was modified 3 years, 6 months ago by angelagrey.
    Thread Starter spshni

    (@spshni)

    @angelagrey Hi,

    Update fixed color link but there is still line break and font size problem, look here. As you can see text is one line below and font size is not the same.

    With old update it looks like this. Everything on the same line, font size is the same.

    Regards

    Plugin Support angelagrey

    (@angelagrey)

    Hello @spshni
    Could you please send us a template email that includes the issues to this email address:

    [email protected]

    We will help you check

    Best regard.

    Plugin Support angelagrey

    (@angelagrey)

    Hello,

    We have received your email and checked it. Now we got new version for the plugin. Please update the latest (1.0.10) and try it.

    Sincerely.

    Thread Starter spshni

    (@spshni)

    @angelagrey Hi,

    New 1.0.10 update fixed the issue.

    Thanks for your help.

    Best Regards.

    Plugin Support angelagrey

    (@angelagrey)

    Hello spshni,

    We are glad it helps. Feel free to contact us anytime.

    Our pleasure.

    Yours sincerely.

Viewing 6 replies - 1 through 6 (of 6 total)
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