Bug caused by the form crashes chrome

  • Resolved Felix

    (@batcop)


    7 years, 11 months ago

    hey guys I am having a problem on the following page:

    https://hotelanhalt.de/start-2/#Anfrage

    I am using a shortcode from my themify theme within the caldera forms to display a button that opens a lightbox with a page as content (should be an iframe).

    here is the buttons code:
    [themify_button style=”small themify_lightbox” link=”https://hotelanhalt.de/stornierungsbedingungen?iframe=true&width=80%&height=90%”%5D Stornierungsbedingungen [/themify_button]

    but the code should be irrelevant.

    the bug reflects in the following issues: the chrome browser crashes instantly when trying to load the page and my frontend editor wont show any text editing tools anymore.

    I already discussed and debugged it with the developers of themify (since I make my living with wordpress and websites I am a premium member there) and we came to this conclusion:

    The form plugin is generating an error in the page, which stops other scripts from the theme and other plugins. The error is visible even when switching to a core theme, disabling all plugins and adding just the shortcode itself (with no extra content) to a page, please see this screenshot: https://ovo.li/nCbcfw. Please contact the plugin’s developers and seek their advise about this issue.

    Hope this helps.

    Thanks a lot in advance!

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  • Hi there,

    Thanks for using Caldera Forms. This looks like a specific support request – just so you know, do not offer support for Caldera Forms via this board. You might get help from the power users on here, but the channel to get support from us directly is to open a support ticket at https://CalderaWP.com/support. Through that form, someone from our team will follow up about this issue within 1 business day.

    Please note that to use our support form, you must have an active license for any Caldera Forms add-on (https://calderawp.com/caldera-forms-add-ons/) or a support license (https://calderawp.com/support/#priority-support).

    Sorry about the hassle, and thanks for understanding that this is separate channel allows us to ensure that we are able to continue to develop great products for you.

Viewing 1 replies (of 1 total)
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