Bug – Category description

  • Resolved Manu

    (@manuxx34)


    6 years, 9 months ago

    Hi

    Since recent update, category description appears below the menu item.

    The bug is quite strange. Ill try to explain:

    If you add a menu item to your main menu which already has a description it appears below the menu item.

    Even updating the category description in backend has no effect below the menu. The initial text remains.

    In other words, if you have text in a category description and add that category to a menu it will show the text of the category.

    The workaround for now I had to do to solve it:
    1- Remove the menu item for that category.
    2 -Remove the category description.
    3 -Add the menu item for the category.
    4 -Add category description.

    Regards

Viewing 15 replies - 16 through 30 (of 31 total)

  • Replying to:

    Hello,

    Please use the below CSS for now. We’ll fix the issue and update the theme.

    span.nav-content {
    display: none;
    }
    Thank you

    __________________________

    Thank you for providing this code! However, it seems the code only resolves the issue for desktop, not tablet or mobile. ideas?

    Theme Author oceanwp

    (@oceanwp)

    Hello, can you show me the issue on mobile and tablet? Because I solved this issue on one of the latest releases so you don’t need to add a css code.

    I am having a difficult time uploading a picture to this forum, but my url is michaelflies.com and the issue persists on mobile and tablet:/

    Theme Author oceanwp

    (@oceanwp)

    Hi @ktelwak, everything seems normal on your menu, what is wrong?
    To add a screenshot you can use sites like imgur

    Hi, and thank you for being so responsive ?? Here is what I am seeing:

    View post on imgur.com

    Descriptions should not appear?

    Theme Author oceanwp

    (@oceanwp)

    Ah okay, in mobile view, this is why I didn’t see the issue ??
    Can you send me your site url?

    michaelflies.com

    Theme Author oceanwp

    (@oceanwp)

    Hello, add this css code in the custom css section of the customizer:

    .sidr-class-nav-content {
    display: none;
}

    You guys are the BEST! Thanks so much!

    Theme Author oceanwp

    (@oceanwp)

    You are most welcome ??

    Hi! I have the latest version of OWP and this bug is still there. I’d rather not use CSS to suppress description. What I’d like to do is have some way to force refresh of the description, or otherwise keep it in sync with the categories. Is something like this possible? Thanks!

    Theme Author oceanwp

    (@oceanwp)

    Hello @brucetm, as you are a premium user, could you create a premium support ticket about this and tell us exactly what you want to do?

    Hello, yes I will.

    If you can’t answer questions for premium users here, will you create a forum and a ticketing system, so we can track in-progress discussions, and search resolved issues?

    This forum is currently the only way I know of to exchange knowledge with other users and search and review solutions.

    Theme Author oceanwp

    (@oceanwp)

    Hi, there is a ticket system, I saw that you already created tickets, it is via the Support page of oceanwp.org, you need to login, then create a ticket.
    I cannot create a forum, I use HelpScout and they is no feature like this unfortunately.

    Sorry, I didn’t explain very well. What I meant was: there is no open ticket system (users can’t see open or closed tickets that they have created, can’t check responses to tickets, can’t add comments or updates).

Viewing 15 replies - 16 through 30 (of 31 total)
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