• hey – like the 2021 theme a lot; BUT

    1. I added the company logo to the main page (it appears in the header and the footer as per the 2021 documentation); very straight forward.

    2. then I decided to REMOVE the logo, I go to “customise”, “site identity”, click “remove the logo”, then hit “publish”. In the editor, the logo is gone and status is “published”.

    3. when I check the website on another browsers and or device(s), the logo still is there

    what am I missing? thanks for your help and stay safe

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter dadockta

    (@dadockta)

    @domainsupport : your answer doesnt reply to my original post, right? Because Im def on 2021 theme. and yes, I’ve also checked on the publish vs draft possible user error, also doesn’t apply to me.
    tks &stay safe all

    Sorry, I was referring to the recent comments by @peter-kirring who mentions a Cover Template ??

    Oliver

    All: Really sorry, I searched for a problem/solution and never realised I was in the twenty twenty-one forum when I found someone with a similar issue ??
    – I will jump to the twenty twenty forum asap (even though it does sound as if the problems @dadockta and I experience are similar across 2020/2021 (?))
    Best, Peter

    Update: Tried to change to other themes (both twenty seventeen and ‘third party themes’ (Bard and Lifestyle Magazine)) and delete the logo (customize -> Site Identity) but the problem persists. Maybe a general problem and not one related to a theme?

    • This reply was modified 3 years, 10 months ago by Peter Kirring.
    Thread Starter dadockta

    (@dadockta)

    @domainsupport : BIG SIGH and RELIEF! tks anyway fOliver or getting back to me. Lets see if anybody from the developers replies to us soon.

    stay safe

    Thread Starter dadockta

    (@dadockta)

    @peter-kirring : if I remember correctly, this issue surfaced when I updated to the most recent WP (5.6.), so you might be right that this is a WP issue and not a theme issue. Unfortunately I don’t have a “log” to proof my suspicion, but I clearly remember that I did add/remove logo previously and it always worked until the most recent WP was released (and I installed it).

    stay safe

    @dadockta I have just updated another test site to 5.6 and tried to replicate the problem. Unfortunately it works just fine there; i.e. I can add a logo (in twenty twenty and other themes) and remove it again. So the problem may be related to WP5.6 but (I guess) only in conjunction with certain other widgets/plugins.

    I’m a little suspicious to the theme “Bart” – I had it installed some days ago, and some bits of a strange advertising left pull-in bar from Bart remains after deinstallation!?

    WORK AROUND FOUND! @dadockta I have found a work around!
    Do this: open the wordpress database (most likely using mysql or similar through your webhost).
    Find the table wp_options
    Find the option_name “sitelogo”
    Delete the number in option_value and leave blank
    Go the Customizer (inside wordpress) and delete the logo.
    Publish
    Test in incognito mode: logo’s gone ??
    Enjoy.
    Best, Peter

    Thread Starter dadockta

    (@dadockta)

    @peter-kirring : Tks Peter for the work-around. This is way above my intention and capability… I wouldn’t even know where to find that db, let alone change an entry in it.

    Hopefully, WP will fix this pronto ??

    Stay safe

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘BUG? cannot get rid of the logo on a page’ is closed to new replies.