• marquestiondeliminate

    (@marquestiondeliminate)


    Hi,

    I found a bug when a product was added to the cart page. (attached recording)

    The flow is:
    – First, I add the products listed in the bundle to the cart.
    – And then added a bundle containing products on the cart page.

    And the price is not showing correclty with the bundle price received by the customer.
    – Price goes wrong (instead of being a bundle price, it becomes a bundle + unit price
    – The product becomes 2 which can be obtained by the customer. (Bundle product + single product

    Notes :
    I have set all products to SOLD INDIVIDUALLY

    The following is a video recording for your reference.
    https://www.loom.com/share/e3571f145ccd478dae532d6e74130aab

    Can you help me? or is this a bug?
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • miemie

    (@miemie)

    Hi @marquestiondeliminate,

    Can you send us the back-end settings and product link for us to check and help you?

    Regards,

    Thread Starter marquestiondeliminate

    (@marquestiondeliminate)

    Hi @miemie

    Thanks for your reply.
    Please take a look on link below :

    Plugin setting :
    https://snipboard.io/sFkTqv.jpg
    https://snipboard.io/kMbuhX.jpg

    Product Bundles Setting :
    https://snipboard.io/phBgyQ.jpg
    https://snipboard.io/I6dVc4.jpg (Inventory Setting)
    https://snipboard.io/0NvtcG.jpg (Price Setting)

    I have try to add code in function.php to identify of have same ID in the cart to resolve this bug, but sometimes is success, sometime its fail.

    Here my code from :

    //check if have same product ID on cart page
    add_filter( 'woocommerce_add_to_cart_validation', 'custom_function', 9999, 2 );
       
    function custom_function( $passed, $added_product_id ) {
       wc_empty_cart();
       return $passed;
    }

    I hope can get help for this problem.

    Thanks

    Thread Starter marquestiondeliminate

    (@marquestiondeliminate)

    Hi @miemie

    Forgot for link sample on my staging.
    Here your link for testing :
    Bundle Product 1
    Bundle Product 2
    Bundle Product 3

    You can click for bundle product above.
    Please make sure, the flow same what I do in my first post.

    Noted @mimie
    The bug its show when add first product in list of bundles product (Please see capture : https://snipboard.io/X2e4pW.jpg)
    I’m try to clear cart, and add second product and then the bundle. This bug not showing. Also when i’m try added third product, this bug not showing.
    Just when i’m try add first product, this bug show in the cart.

    Thanks

    Thread Starter marquestiondeliminate

    (@marquestiondeliminate)

    Hi @miemie

    Any update for this bug?

    Thanks

    Hello,

    I am having a similar problem.

    When a customer adds a bundle to the cart, in the check-out the system adds the bundle AND the individual items from the bundle to the receipt. Sometimes it adds the prices of the individual items (and then the amount is incorrect for the customer), sometimes it adds the products but prices are 0 EUR.

    Also, the extra individual items are not shown in the receipt for the customer (customer receives a receipt with a bigger amount), I can see them just in Woocomerce orders section.

    And this doesn’t happen always, sometimes everything works fine! I have a suspicion that the trouble starts when a different language is used on the website (we have a multilingual page with 3 languages), but I am not 100% sure.

    This problem arose just recently, before everything worked fine.

    I hope this comment will reach hearing ears and someone will be able to help!

    Hi @marquestiondeliminate,

    Can you send us the product link to check and help you? You might also look at https://www.vloerendepot.com to find a similar problem.

    Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘BUG Bundle & Product in Cart’ is closed to new replies.