Bug: Buffering on Mobile

  • Resolved giftccentral

    (@giftccentral)


    5 years, 5 months ago

    Hello,

    Everything works fine on desktop, however if on mobile (used Samsung S7) or using devtools to change the viewport to an average mobile phone size, a buffering icon will take place in the player definitely.

    This problem can be resolved by tapping the player numerously and the video will load fine. However, this can be misleading to viewers, thinking the video player is broken. Even then, controls such as changing the resolution and speed is now gone.

    I have temporarily changed the video to auto-play as a quick remedy, I prefer not to do this as it will just consume more data.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Did you manage to find a solution to the buffering problem? I did try setting to auto player but that did not work for me. My video will continue to buffer until I tap the play icon,

    I will keep and eye out for your reply thank you. Ken

    Plugin Author Cloudflare

    (@cloudflare)

    @giftccentral We are researching this issue and will post an update after our investigation.

    Plugin Author Cloudflare

    (@cloudflare)

    @giftccentral Are you still seeing this issue? We recently released an updated player for Stream with fixes for Android

Viewing 3 replies - 1 through 3 (of 3 total)
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