Bug at Order Pay Page – Message “Term & Conditions”

  • Resolved walzim

    (@walzim)


    3 years, 6 months ago

    Hi,

    I have a problem on the order pay page.
    This is the page where a customer can complete his payment if it didn’t work in the checkout before. You can send the link “Customer Payment Page” to the customer.

    He can see his complete order there and initiate the payment again.
    The problem with the payment with Paypal here is that a message comes up with “Please read and accept the terms and conditions to proceed with your order” as soon as you click on pay.
    Even if you activate the checkbox for this, the message remains and the customer can not pay with Paypal.

    Are you aware of this problem? And if so, what can be done to fix the problem?`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @walzim

    thank you for reaching out to us, I have recreated the issue and can confirm that I experience the same bug. I have checked a bit around and it seems this has not yet been caught, so I created a bug ticket for this.
    We are about to release 1.6.0, so it might take some time before we get a response on this ticket, but I have linked this thread to the bug ticket, so you should get updated if any fix or workaround is available.

    I really want to thank you for bringing this to our attention, with the support of people like you we can improve our product and sort out possible bugs.

    Thank you.
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @walzim

    this thread got a bit lost over time, but I just checked this issue and it seems to have been resolved. This is why I am going to mark this thread as resolved; if you are still facing this issue, please let us know and we will take another look.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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