Bug after clicking on last product

  • Resolved wchuberska

    (@wchuberska)


    2 months, 1 week ago

    It is happening on all products in my store – if you click the last product, the main picture “jumps” – sometimes it comes back after a second, but sometimes it is hidden. You can see it again after clicking another image.

    The page I need help with: [log in to see the link]

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  • Plugin Author Niloy

    (@im_niloy)

    Hi,

    Are you using any cache plugin for the images? Maybe the image is not loading properly when you click it.

    It’s possible that there could be an issue with your theme or another plugin causing a conflict.

    How to test for conflicts:

    The best way to determine if a theme and/or plugin is causing the issue is to:

    1. Temporarily switch your theme to WordPress Default theme.
    2. Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerce.
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    If it does, it’s likely a conflict with your current theme or one of the plugins.

    I hope this information is helpful to you.

    Thread Starter wchuberska

    (@wchuberska)

    Hi, the problem must be with my theme – i use kadence theme, which i think is often used. Is there a chance that you might implement a fix for that theme, or i just have to search for another plugin like yours?

    I checked all plugins and they didnt caused the problem, so it must be theme.

Viewing 2 replies - 1 through 2 (of 2 total)
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