• Resolved mpcom

    (@mpcom)


    Hello,

    I use “ElementsKit Nav Menu” on my header.
    In desktop version everything is ok.
    On mobile version (Android), the menu loads partially on the left when you don’t click on the menu.
    On mobile version (iPhone), everything is ok.

    Can you help me to solve this bug as soon as possible please?

    Thanks in advance !

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @mpcom,

    Thanks for contacting us.

    I have traced the issue you are facing right now. This issue can be solved by CSS. Please add this below CSS code in Appearance → Customize → Additional CSS.

    @media (max-width: 1024px){
    .ekit_menu_responsive_mobile .elementskit-menu-container {
        width: 100% !important;
    }
    }

    The issue will be solved right after that. Let me know if you need further assistance.

    Regards,
    Amir

    Thread Starter mpcom

    (@mpcom)

    Hi,

    Thank you very much for your reply.
    I just did the test but I still have the same problem when opening my site from an android mobile phone (the menu opens without pressing the megamenu)

    Regards

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @mpcom,
    Hope you are doing great. I have checked your website. I have not found any issue with megamenu according to your message. Please see the video. But if you face the issue at your end. Will you please check by clearing the caches completely from your site and browser?

    If that doesn’t solve the issue, you need to run a conflict test on your site to detect what actually causes the problem. To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue is still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for Elementor and ElementsKit and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

    Let me know if that helps or if you need any further assistance. I will be happy to assist you.

    Best Regards,
    ?Amir`

    Thread Starter mpcom

    (@mpcom)

    Hello Amir,

    Thanks for your feedback.

    Your code has been added, it corrected the fact that the mega menu went out of the visible area but not the problem of display without click.

    I have in the meantime found a “solution” for this 2nd problem by removing the spawn animations from my blocks. I think that the appearances were considered as a click by the mega menu in smartphone version…

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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