Bug

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi Grzegorz W

    Thank you for getting in touch. Our sincerest apologies if our plugin caused any issues on your site and would be more than happy to assist you in sorting this out.

    We weren’t able to find any communication from you regarding this though. In future, please can you rather leave a support request before posting a one star review. A one star review negatively impacts our average review score considerably and jeopardizes our plugin and business.

    We do everything in our power to make sure things like this don’t happen, but sometimes it’s completely out of our control.

    If possible, please get in touch with us via our contact form here: https://wp-livechat.com/contact-us/

    Kind Regards,
    Jarryd

    Thread Starter Grzegorz W

    (@grzegorz-w)

    Less stars, more motivation ??

    Plugin Author WP-LiveChat

    (@wp-livechat)

    Grzegorz, Can you please be more specific with your support issue. Which translations were lost? What language? If you made changes to the language file and then updated the plugin, the standard functionality of WordPress will overwrite any files in the plugin folder. If you would like to keep any translations changes that you make, please send us the PO file so we can include it in the next release.

    Grzegorz, they were amazing when I submitted my support issue to them. Just email them with their contact form here https://wp-livechat.com/contact-us/

Viewing 4 replies - 1 through 4 (of 4 total)
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