Buffer API Error: #1030: Buffer can’t fetch the image

Hi There,

I need assistance with a problem I am having posting to Facebook through the WP to Buffer app. The app has been working fine for atleast 3 months before this issue started happening.

After creating a post, I publish it. Usually it will send the post details to Buffer and then publish to facebook when required. Recently we started getting and error logged in the buffer log on the post page – “Buffer API Error: #1030: Buffer can’t fetch the image. … Install?Media File Renamer Plugin?to automatically remove spaces, accented or special characters in image filenames.” See image below.

I have followed the steps asked in the error log, activating the plugin Media File Renamer, but we still have this issue. We then refreshed the link/connection between the facebook profile and the Buffer app and had 2 x posts published correctly, but the third and fourth gave the ssame error again.

What are we doing wrong?

Thanks in advance

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