• Resolved felipeolivozn

    (@felipeolivozn)


    in the buddyboss activity where it says “share what’s on your mind” it shows an error

    <span class=”bp-verified-badge”></span>

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Themosaurus

    (@themosaurus)

    Hi @felipeolivozn,

    We believe this issue might be related to a third party plugin.

    Are you using a performances optimisation plugin? Can you please deactivate all third party plugins but BuddyBoss and Verified Member to tell me if it’s working?

    Best,

    Thread Starter felipeolivozn

    (@felipeolivozn)

    Hi,

    I did it, deactivate all the plugins, the problem still persists. also reinstall the plugin “Verified Member for BuddyPress” and buddyboss latest version.

    Plugin Author Themosaurus

    (@themosaurus)

    Hi @felipeolivozn ,

    Can you please send us credentials to your WordPress Dashboard so we can investigate from where this issue is coming from? Here is our email address: support[a]themosaurus.com

    Thanks.

    Plugin Author Themosaurus

    (@themosaurus)

    Hi @felipeolivozn ,

    Thank you, we received your email. ??

    We found what’s going wrong. Can you please uncheck the “Display Verified Badge in Profile Fullname” setting in Dashboard > Settings > BuddyPress > Verified Members > Activities Settings ? This should temporarily solve the issue.

    Best,

Viewing 4 replies - 1 through 4 (of 4 total)
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