• Resolved Pieter Sand

    (@beachholiday)


    Dear Support,
    How can we move the Bubble Icon position from bottom right to bottom left?
    Please advise.
    Many thanks,
    Piet

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello Pieter Sand,
    In current version of 3CX LiveChat with WordPress plugin this functionality is not implemented. To do this, you can embed 3CX Livechat directly, without plugin, using full code snippet (<call-us> tag) and set <call-us> “minimized-style” attribute to “bubbleleft”.

    Thread Starter Pieter Sand

    (@beachholiday)

    Dear @dmitry3cx

    Many thanks for this tip. It works really well.

    We tried two different ways to integrate the code snippet and both work well:
    – GeneratePress -> Element -> Hook -> WP Footer
    – Real Cookie Banner -> New Service -> no cookie set but execute script on privacy accept

    Changing the “minimized-style” attribute to “bubbleleft” in the code snippet without ‘real time updates’ worked well.

    We did notice that we needed to add the script at the bottom of the HTML code from 3CX to the code snippet with “real time updates” for it to work.

    It surprised us that adding the “minimized-style” attribute with “bubbleleft” to the code snippet with ‘read time updates’ doesn’t work.

    Many thanks for your help with this.

    Piet

Viewing 2 replies - 1 through 2 (of 2 total)
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