Browser Window Size vs. Heatmap Clicks

  • Resolved smartfinds

    (@smartfinds)


    1 year, 4 months ago

    Hey guys,

    One of the things we just noticed is that once we’re in WP ADMIN > SETTINGS > AURORA HEATMAP > then hover over a page and click the box with the arrow > the window that opens is a smaller window than the normal browser window size.

    If we were to base our decisions for UX, UI, and CTA changes on this smaller pop-up window we may be making the wrong decisions.

    If we open that smaller browser window to a normal size, the heatmap results show an entirely different story as to where people are clicking on that page.

    How do we know what size window to base our decisions on?

    Thanks for your thoughts.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author r3098

    (@r3098)

    Hi?@smartfinds.
    Acquisition data is optimized to show accurate user behavior at the size of the heatmap window opening.
    Therefore, user behavior should be verified with the opened window size.

Viewing 1 replies (of 1 total)
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