Browser hangs when saving changes

  • Resolved abenjamin1975

    (@abenjamin1975)


    6 years, 1 month ago

    My Facebook feed has stopped updating, so I took the following steps to try and resolve the issue:

    1) Updated the WD Facebook Feed plugin and refreshed my website page.

    When updating the plugin didn’t work, I tried the following:

    1) Logged into the WP Admin > Facebook Feed WD > Feeds > Clicked the Edit link for the feed I wanted to edit

    2) Chose the page I wanted to use in the FB Pages drop-down menu

    3) Clicked the Save button and the browser just hangs. Nothing happens. Same occurs if I click the Apply button.

    Is there a fix for this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    Could you please try to uninstall/install the plugin and try the steps below again:

    To begin creating Facebook feeds on your WordPress site, it is necessary to log in to Facebook and get access token. Navigate to *Facebook Feed WD > Feeds* page and hit *Log in and get my Access Token* button. Afterwards, press *Continue.*

    https://docsimages.10web.io/wd-facebook-feed/facebook-25.png

    *Note:* This does not give us permission to manage your Facebook pages, it simply allows the plugin to see the list of the pages you manage and retrieve an *Access Token.*

    You will be redirected to Facebook and it will ask you to confirm the login to your account. As soon as this process is finished, Facebook Feed WD plugin will be authenticated and you will be able to start working on your feeds.

    https://docsimages.10web.io/wd-facebook-feed/facebook-21.png

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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