Browser caching has stopped working

  • Resolved vshukla

    (@vshukla)


    4 years, 7 months ago

    Dear Emre

    I’m still waiting for the clarification on my query for the topic of clearing cache after theme or plugin update setting but it seems the plugin has stopped working for me.

    I did a GT Metrix test on my website and not only has the speed come down but the Leverage Browser Caching element for which I use the plugin is showing a F Grade.

    Please advise what I need to do.

    I’m a long time user of this plugin and have even left a 5 star review in the past so I know you’ll help me out.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter vshukla

    (@vshukla)

    I forgot to mention I have the Time Out rule set to 1 day.

    Plugin Author Emre Vona

    (@emrevona)

    url?

    Thread Starter vshukla

    (@vshukla)

    Oops, forgot to share that!

    https://karmicallycoaching.com

    Plugin Author Emre Vona

    (@emrevona)

    The mod_deflate.c library may not be installed on the server. You should contact your hosting provider.

    Thread Starter vshukla

    (@vshukla)

    This is a new problem, Emre. Should I update to the latest version of the plugin and try first? I haven’t done it because of the new thing about changing our server files for plugin caches.

    Thread Starter vshukla

    (@vshukla)

    Contacting the hosting provider and expecting an immediate turnaround is challenging thanks to the COVID-19 lock down. I wouldn’t know what to say and this is a recent issue with the plugin.

    Plugin Author Emre Vona

    (@emrevona)

    the problem is not related with any plugin. the hosting provider must solve it.

    Thread Starter vshukla

    (@vshukla)

    Dear Emre

    I got through to the host provider support services and they have fixed the problem. We can close this ticket. But I still need to ask you for an answer to my other query especially with the latest plugin update.

    Can I contact you separately or continue the other query?

    Thanks again.

    • This reply was modified 4 years, 6 months ago by vshukla.
    Plugin Author Emre Vona

    (@emrevona)

    if you create another thread, it is better.

Viewing 9 replies - 1 through 9 (of 9 total)
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