Brought down my site – refused refund

Stay away. I had two problems with Rise Blocks Pro in the first moments after download. 1) the license key was wrong, had to send an email for a new one. 2) after install, the plug-in took down my site and my domain host had to disable from the back end. Bhuwan Rokaha sent a new file for me to install but it’s not my job to help them debug their product. I asked for a refund, he refused. I asked PayPal for a refund (sent them the full chat transcript screenshot with my domain host), they refused saying the service was delivered (code that crashes your site is not service delivery). Unethical folks here.