• Hi,

    I’m not very technical but have been building my website in www.remarpro.com (www.havingaword.com), hosted by Go Daddy. (My domain is an alias of another domain we own called Yambina.com.)

    I haven’t been able to get into my site due to 404 Not Found errors. Go Daddy have investigated and have now suggested that I must have changed something. I cannot access the site from My applications on the Go Daddy website either (directory url: https://www.havingaword.com/wordpresshavingaword).

    Go Daddy says:

    “Thank you for contacting Hosting Support. In regards to your hosting account for yambina.com:

    After reviewing your WordPress install details it appears that your alias domain that is pointed to that WordPress install had its path modified. This broke the paths to the admin section along with theme and other necessary parts of WordPress. To resolve this issue, you will either need to change the alias domain’s path back to what it was or fix the paths within the WordPress database to reflect the new location for its files. More information on this can be found on your favorite search engine, or the codex.www.remarpro.com help site.”

    We’ve tried the first two suggestions on the codex page – editwp-config.php & edit functions.php – but the best we can get is some content but no images. The theme I’m using is Twenty Ten.

    I am not technically proficient to even attempt changing anything in php so the only thing I can think of that I did was to install some plug-ins: WP-DBManager, Socialize, and Jet Pack.

    Our query is this – where is the mapping of the site where it sits in the disc in the directory structure & the URL? How can I retrieve my site?

    Would really appreciate any advice on getting this issue fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    https://havingaword.com/ exists.

    Your image looks like it thinks it’s at https://havingaword.com/wordpresshavingaword/wp-content/uploads/2011/04/dreamstime_man-with-words.jpg

    when really it’s at
    https://havingaword.com/wp-content/uploads/2011/04/dreamstime_man-with-words.jpg

    On the Settings->General screen in a single site installation of WordPress, there are two fields named “WordPress address (URL)” and “Site address (URL)”. These are also known as the “Home” and “Site URL” settings. They are important settings, since they controls where WordPress thinks your site is located. They control the display of the URL in the admin section of your page as well as the front end, and are used throughout the WordPress code.

    Go to the Settings->General screen and make sure BOTH are set to https://havingaword.com

    Thread Starter wp-novice

    (@wp-novice-1)

    Hi,

    Thanks for this but, as I said we tried edit wp-config.php and in the codex page it says:

    “Changing the Site URL

    There’s four easy methods to change the Site URL manually. Any of these methods will work and perform much the same function.

    Edit wp-config.php

    It is possible to set the site URL manually in the wp-config.php file.

    Add these two lines to your wp-config.php, where “example.com” is the correct location of your site.

    define(‘WP_HOME’,’https://example.com’);
    define(‘WP_SITEURL’,’https://example.com’);

    This is not necessarily the best fix, it’s just hardcoding the values into the site itself. You won’t be able to edit them on the General settings page anymore when using this method.”

    So…we can longer edit them on the general settings page as you’d advised.

    Is there an alternative way?

    Is there an alternative way?

    Yes. Methods 2 -4 listed on that same page.

    Thread Starter wp-novice

    (@wp-novice-1)

    Hi,

    We’ve tried all steps. Site is up but without images. The images are all there in the media library but seem to be pointing to the previous directory url (www.havingaword.com/wordpresshavingaword).

    I’ve tried changing the file url in the Media Library for my main theme image to https://www.havingaword.com but the image is still not showing on the site.

    Anything else I should do?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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