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Resolved

(@gobarestudio79)

My site, after configure cache is broken. The Chrome console shows the error:

https://ofival.es/wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-css-e653d7e1a4527c209b0972abbcc111f6.css net::ERR_ABORTED 404
(index):529          GET https://ofival.es/wp-content/uploads/siteground-optimizer-assets/siteground-optimizer-combined-js-c2da47b107d678ddac3b7c4c8f5259e9.js net::ERR_ABORTED 404
jquery.min.js?ver=3.6.0:2 jQuery.Deferred exception: gtag is not defined ReferenceError: gtag is not defined
    at HTMLDocument.<anonymous> (https://ofival.es/:298:2)
    at e (https://ofival.es/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30038)
    at t (https://ofival.es/wp-includes/js/jquery/jquery.min.js?ver=3.6.0:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
ready @ jquery.min.js?ver=3.6.0:2
B @ jquery.min.js?ver=3.6.0:2
jquery.min.js?ver=3.6.0:2 Uncaught ReferenceError: gtag is not defined
    at HTMLDocument.<anonymous> ((index):298:2)
    at e (jquery.min.js?ver=3.6.0:2:30038)
    at t (jquery.min.js?ver=3.6.0:2:30340)

fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
ready @ jquery.min.js?ver=3.6.0:2
B @ jquery.min.js?ver=3.6.0:2
jquery.min.js?ver=3.6.0:2 Uncaught ReferenceError: gtag is not defined
at HTMLDocument.<anonymous> ((index):298:2)
at e (jquery.min.js?ver=3.6.0:2:30038)
at t (jquery.min.js?ver=3.6.0:2:30340)
(anonymous) @ (index):298

Can you help me? Thanks.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Dimo Dimov
(@dimodi)

2 years, 7 months ago

Hello @gobarestudio79,

After reviewing your case I found that the issue was caused by cache. The IP 127.0.0.1 was blocked in Site Tools and this was preventing the cache from being properly flushed as the purge requests are coming from this IP and were getting denied. I removed the block which allowed the cache to be successfully flushed and now your site is loading correctly.

Please make sure to clear your local browser cache and verify the result.

Best regards,
Dimo Dimov

Thread Starter gobarestudio79
(@gobarestudio79)

2 years, 7 months ago

Thank you very much, Dimo.
This is the second time this has happened to me. Is there a way to avoid this problem in the future?

Plugin Support Delyan Delov
(@delyandelov)

2 years, 7 months ago

Hi @gobarestudio79,

We have found that the IP 127.0.0.1 was blocked in your SiteTools -> Seguridad -> IPs bloqueadas section but we cannot specify who added the IP address and when as there are no records for this action in our recent logs.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Broken web’ is closed to new replies.