Broken transactional mails

  • Resolved jakethes

    (@jakethes)


    1 year, 8 months ago

    Hi

    Starting of today it seems that transactional mails send through this plugin are broken. They are full of newlines like this: 

    Subject: [My Ecommerce Shop] New order (129021)=0A=
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New order: number 129021=0A=
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    So in the email reader it is super long message with hundreds of newlines.

    I had to disable the transactional emails feature. Now the server send it straight and emails look fine when they not send through Sendinblue. So I guess the problem has to be with the plugin and/or sendinblue.

    Let me know if you want me to give message id or some further details.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Dear @jakethes,

    Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the broken transactional emails sent through our plugin.

    Our technical team has investigated and resolved the issue, and the emails sent by our users should now be functioning properly. If you encounter any further problems, please do not hesitate to contact us.

    Thank you for your patience and understanding.

    Best regards,

    Alexis

Viewing 1 replies (of 1 total)
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