• Was having a DNS outage and received an error message from Piwik, “Could not resolve host”. Unfortunately, even though the DNS is back the message does not dissappear.

    Not sure how to reset WP-Piwik from here?

    Test script:

    
    WP-Piwik 1.0.14
    Mode: http
    
    Test 1/3: global.getPiwikVersion
    
    bool(false)
    
    array(2) {
    [0]=>
    string(0) ""
    [1]=>
    string(234) "https://[redacted]/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DVisitsSummary.getUniqueVisitors%26idSite%3D25%26period%3Dday%26date%3Dlast30&urls[1]=method%3DAPI.getPiwikVersion%26idSite%3D25&token_auth=..."
    }
    
    Test 2/3: SitesManager.getSitesWithAtLeastViewAccess
    
    bool(false)
    
    array(2) {
    [0]=>
    string(0) ""
    [1]=>
    string(308) "https://[redacted]/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DVisitsSummary.getUniqueVisitors%26idSite%3D25%26period%3Dday%26date%3Dlast30&urls[1]=method%3DAPI.getPiwikVersion%26idSite%3D25&urls[2]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3D25&token_auth=..."
    }
    
    Test 3/3: SitesManager.getSitesIdFromSiteUrl
    
    bool(false)
    
    array(2) {
    [0]=>
    string(0) ""
    [1]=>
    string(402) "https://[redacted]/?module=API&method=API.getBulkRequest&format=json&urls[0]=method%3DVisitsSummary.getUniqueVisitors%26idSite%3D25%26period%3Dday%26date%3Dlast30&urls[1]=method%3DAPI.getPiwikVersion%26idSite%3D25&urls[2]=method%3DSitesManager.getSitesWithAtLeastViewAccess%26idSite%3D25&urls[3]=method%3DSitesManager.getSitesIdFromSiteUrl%26idSite%3D25%26url%3Dhttp%3A%2F%2F[redacted]&token_auth=..."
    }
    
    array(2) {
    ["global_settings"]=>
    array(59) {
    ["revision"]=>
    string(10) "2016120301"
    ["last_settings_update"]=>
    string(10) "1482947446"
    ["piwik_mode"]=>
    string(4) "http"
    ["piwik_url"]=>
    string(25) "https://[redacted]/"
    ["piwik_path"]=>
    string(0) ""
    ["piwik_user"]=>
    string(0) ""
    ["piwik_token"]=>
    string(3) "set"
    ["auto_site_config"]=>
    string(1) "1"
    ["default_date"]=>
    string(9) "yesterday"
    ["stats_seo"]=>
    string(1) "0"
    ["dashboard_widget"]=>
    string(6) "last30"
    ["dashboard_chart"]=>
    string(1) "1"
    ["dashboard_seo"]=>
    string(1) "0"
    ["toolbar"]=>
    string(1) "1"
    ["capability_read_stats"]=>
    array(5) {
    ["administrator"]=>
    string(1) "1"
    ["editor"]=>
    string(1) "0"
    ["author"]=>
    string(1) "0"
    ["contributor"]=>
    string(1) "0"
    ["subscriber"]=>
    string(1) "0"
    }
    ["perpost_stats"]=>
    string(1) "0"
    ["plugin_display_name"]=>
    string(8) "WP-Piwik"
    ["piwik_shortcut"]=>
    string(1) "1"
    ["shortcodes"]=>
    string(1) "0"
    ["track_mode"]=>
    string(7) "default"
    ["track_codeposition"]=>
    string(6) "footer"
    ["track_noscript"]=>
    string(1) "0"
    ["track_nojavascript"]=>
    string(1) "0"
    ["proxy_url"]=>
    string(19) "//[redacted]/"
    ["track_content"]=>
    string(8) "disabled"
    ["track_search"]=>
    string(1) "0"
    ["track_404"]=>
    string(1) "1"
    ["add_post_annotations"]=>
    string(1) "0"
    ["add_customvars_box"]=>
    string(1) "0"
    ["add_download_extensions"]=>
    string(0) ""
    ["set_download_extensions"]=>
    string(0) ""
    ["disable_cookies"]=>
    string(1) "0"
    ["limit_cookies"]=>
    string(1) "0"
    ["limit_cookies_visitor"]=>
    string(8) "34186669"
    ["limit_cookies_session"]=>
    string(4) "1800"
    ["limit_cookies_referral"]=>
    string(8) "15778463"
    ["track_admin"]=>
    string(1) "0"
    ["capability_stealth"]=>
    array(0) {
    }
    ["track_across"]=>
    string(1) "0"
    ["track_across_alias"]=>
    string(1) "0"
    ["track_feed"]=>
    string(1) "0"
    ["track_feed_addcampaign"]=>
    string(1) "0"
    ["track_feed_campaign"]=>
    string(4) "feed"
    ["track_heartbeat"]=>
    string(1) "0"
    ["track_user_id"]=>
    string(8) "disabled"
    ["cache"]=>
    string(1) "1"
    ["http_connection"]=>
    string(4) "curl"
    ["http_method"]=>
    string(4) "post"
    ["disable_timelimit"]=>
    string(1) "0"
    ["connection_timeout"]=>
    string(1) "5"
    ["disable_ssl_verify"]=>
    string(1) "0"
    ["disable_ssl_verify_host"]=>
    string(1) "0"
    ["piwik_useragent"]=>
    string(3) "php"
    ["piwik_useragent_string"]=>
    string(8) "WP-Piwik"
    ["track_datacfasync"]=>
    string(1) "0"
    ["track_cdnurl"]=>
    string(0) ""
    ["track_cdnurlssl"]=>
    string(0) ""
    ["force_protocol"]=>
    string(8) "disabled"
    ["update_notice"]=>
    string(7) "enabled"
    }
    ["settings"]=>
    array(6) {
    ["name"]=>
    string(0) ""
    ["site_id"]=>
    string(2) "25"
    ["noscript_code"]=>
    string(105) "<noscript><p><img src="//[redacted]/piwik.php?idsite=25" alt="" /></p></noscript>"
    ["tracking_code"]=>
    string(515) "<!-- Piwik -->
    <script type="text/javascript">
    var _paq = _paq || [];
    _paq.push(['trackPageView']);
    _paq.push(['enableLinkTracking']);
    (function() {
    var u="//[redacted]/";
    _paq.push(['setTrackerUrl', u+'piwik.php']);
    _paq.push(['setSiteId', '25']);
    var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
    g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s);
    })();
    </script>
    <!-- End Piwik Code -->
    "
    ["last_tracking_code_update"]=>
    string(10) "1482947446"
    ["dashboard_revision"]=>
    string(1) "0"
    }
    }
    
Viewing 1 replies (of 1 total)
  • Plugin Author braekling

    (@braekling)

    Go to WP-Piwik’s settings page and choose the support tab. There you can choose to clear WP-Piwik’s cache (this should be sufficient) or reset your WP-Piwik setup.

    If the error persists, you should check if your server is really able to connect to Piwik’s host, e.g., by using wget or curl.

Viewing 1 replies (of 1 total)
  • The topic ‘Broken state: Could not resolve host’ is closed to new replies.