Broken “select custom date range” in WC analytics

Hi,

I understand it is not possible to select a date in WooCommerce analytics, you can do the following.

You can start creating/configuring a staging site, this is in case you would not like to touch the live site, we recommend WP Staging for quickly spinning up a new test site.

On your staging site, you can deactivate all plugins except WooCommerce, switch your theme to Storefront.

Go to Analytics again and check if the issue persists. If the issue is not present, it means it could be a conflict, and you can reactivate the theme and plugins one by one until you find the culprit.

More info:
https://woocommerce.com/document/woocommerce-self-service-guide/#section-4

Let us know if there are any questions.

Hello OP,

were you able to solve the issue?

@ihereira I have the exact same issue (see the screenshot the OP linked above) since several weeks. I tried upgrading everything to the latest versions and and I also set up a staging site and changed my theme to storefront. But the bug still persists. This is really becoming a problem because I’m not able to check some numbers from last year because I’m unable to select a custom date range. Please look into it.

Thanks,
Lisa

Hi @chupsi

I understand that you are experiencing the same issue here.

Please be informed that this has been reported as a bug here: https://github.com/woocommerce/woocommerce/issues/35470

I suggest subscribing to the thread to keep posted for updates!

Thanks!