Broken profile picture

Same here.

It might. I don’t see any reviews on that link. Can you post a link that has the reviews with the broken profile pic? Maybe setup a test page.

I removed the “page in construction” message. You can re-enter and see (it’s in Hebrew, but I think you’ll understand).

Thanks

Looks like FB has started locking down the profile pics. This is what I get when trying to open the image directly.

{
“error”: {
“message”: “(#210) This call requires a Page access token.”,
“type”: “OAuthException”,
“code”: 210,
“fbtrace_id”: “ERcJxLJymgX”
}
}

I’ll have to do some research on this.

Thanks, looking forward to hearing from you

Any updates?

Have you tried the latest version of the plugin? You’ll need to remove the reviews and re add them.

I tried the new plugin. I deleted the old one, reinstalled it, and imported again the reviews. The problem remains.

Thanks

Sorry no. I haven’t found a good way to retrieve the Profile pics yet.

Do you think it’s related to all recent privacy policy changes and Cambridge analytics stuff etc.?

Yes, it definitely is. They keep making changes to the API.

Hi, I just uploaded a new image manually, but it’s still showing as low-res/blurry. I inspected the element and it’s showing a 50×50 image that’s been stretched to 142×142.

This obviously explains the blurry appearance. How do I fix this?

@lukejbonner are you using the Pro version? If so use the forum inside the plugin for support.

thanks

Hi

Any updates?

@shakarum FB sent me a message stating they needed more info before approving the app, that was 2 weeks ago. I think they have a pretty big backlog as they are requiring all apps be resubmitted by August.